Open Position
Title: Associate Director, Key Accounts
Location: Ohio
If you are interested in the below position, please send your resume to [email protected] and REFERENCE THE POSITION TITLE within the subject line.
Organizational Overview
TG Therapeutics is a fully integrated, commercial stage, biopharmaceutical company focused on the acquisition, development, and commercialization of novel treatments for B-cell diseases. In addition to a research pipeline including several investigational medicines, TG has received approval from the United States Food and Drug Administration (FDA) for BRIUMVI (ublituximab-xiiy) for the treatment of adult patients with relapsing forms of multiple sclerosis (RMS), to include clinically isolated syndrome, relapsing-remitting disease, and active secondary progressive disease, in adults. TG has also received approval for BRIUMVI by the European Commission (EC) for the treatment of adult patients with RMS who have active disease defined by clinical or imaging features. TG Therapeutics has offices located in Morrisville, NC, New York City, and Edison, New Jersey. For more information, visit www.tgtherapeutics.com.
Role
The Key Accounts (Associate Director) field-based personnel will be integral in building and maintaining compliant TG business relationships with targeted customers and health systems. This role will have a specified geography and will serve as the primary point of contact for targeted MS accounts. The individual will lead a customer focused approach, collaborating with other field roles, that delivers top customer service and differentiates TG, achieves appropriately defined sales goals, and optimizes the experience for both the patient and the customer.
Key Responsibilities
––Develop a complete understanding of assigned accounts to include structure, People, Processes, Networks, Mission, Goals, and other important aspects
––Lead the account profiling work and update appropriate documents on routine basis as new information emerges
––Develop and maintain strategic account plans that include tactics across commercial field teams in alignment with organizational goals
––Lead & collaborate on execution of account plan tactics, analyze account data, assess impact to goals, anticipate potential changes, and update plans, as appropriate
––Conduct internal account team meetings/calls on a routine basis with all appropriate internal stakeholders to provide account plan progress updates, seek input/feedback from team, and make appropriate adjustments to plans
––Conduct internal Business Reviews with appropriate TG leaders
––Develop trusting relationships with key customers and accounts that lead to a solid understanding of customer and patient needs
––Develop and maintaining expertise in disease and product knowledge and educate health care providers on the product profile, within the approved label
––Collaborate with internal and external stakeholders to ensure an optimal customer experience
––Connect customers to appropriate TG team members and leaders to enhance and expand engagement with key accounts
––Educate MS accounts on TG service offerings through regularly scheduled site visits, Business Reviews, and educational programs.
––Build strategies and tactics unique to each Key Account that appropriately utilizes resources to achieve defined sales targets and optimizes the patient and customer experience
––Consistently listen to customer feedback, assess ability to compliantly address such feedback, and deploy One TG approach to accounts to improve customer engagement/experience
––Maintain a solid understanding of Payer Landscape within assigned geography and specific to key targeted customer accounts
––Understand and identify the short and long-term strategic vision and objectives within assigned accounts
––Create awareness of TG Patient Support amongst MS accounts and compliantly assist account through the patient journey, as appropriate
––Prioritize and manage multiple project timelines and deliverables
––Ensures all responsibilities and activities are conducted in compliance with TG’s policies and procedures, as well as, state and federal laws, regulations and guidance
Professional Experience/Qualifications
––6+ years of biopharmaceutical industry experience in MS with a proven history of increasing responsibilities and accomplishment
––Proven experience successfully launching new to market buy-and-bill product(s) including successfully navigating health system P&T processes
––Detailed understanding of patient journey and key roles that impact patient experience
––Deep understanding of MS landscape for buy and bill products, customer and account networks, and referrals patterns, including sites of care
––Solid understanding of current MS environment, payer landscape, health care trends, sites of care, and previous experience working closely with buy-and-bill products. Strong knowledge of biologics and specialty products
––Account management experience highly preferred (Neurology clinics and hospital systems)
––Ability to utilize and communicate scientific and clinical data to educate health care providers
––Subject Matter Expert (SME) in navigating complex health systems and accounts
––Ability to establish and maintain executive relationships (C-Suite and Pharmacy Director) in health systems and Neurology clinics/practices
––Superior communication, teamwork, and ability to work in a high matrix environment
––This position requires travel (50+%); must reside within geography
Education
––BS or BA required; MBA preferred.
––At least 8+ years’ experience in sales and account management within Neurology clinics and complex health systems
TG Therapeutics is an equal employment opportunity employer, and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, disability, national origin, ancestry, genetic information, military or veteran status, pregnancy or pregnancy-related condition or any other protected characteristic.