Title: Manager/Senior Manager, Commercial Co-Pay
If you are interested in the below position, please send your resume to [email protected] and REFERENCE THE POSITION TITLE within the subject line.
The Manager/Senior Manager must have experience in Multiple Sclerosis (MS). This position will be responsible for managing TG Therapeutics Commercial Co-Pay Program. The Manger/Senior Manager will be accountable for ensuring that the commercial co-pay program is compliantly providing the highest level of customer service to patients and healthcare providers. The ideal candidate will have experience in managing a commercial Co-pay program for a buy-and-bill product plus implementation and launch experience.
––Lead the design, implementation, launch and oversight of the commercial co-pay program.
––Assist with the management and oversight of day-to-day operations of the commercial co-pay vendor with a focus on operational excellence.
––Develop and implement strategies and tactics that support the commercial co-pay program and align with the objectives of the brand.
––Conduct regular site visits to the co-pay vendor and participate in regularly scheduled cadence meetings including quarterly business reviews, holding the vendor accountable for contractual agreements, including Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
––Partner with legal, compliance, and regulatory teams to develop compliant program business rules, SOPs, call scripting, patient facing resources and training. Represent patient services during the MLR review and approval process.
––Ensure optimal program performance and that all programs, services and performance metrics are in accordance with the organizational policies and federal and state laws and regulations.
––Monitor and analyze performance accurately against program objectives and continuously identify program enhancements. Proactively communicate program trends that could require operational changes.
––Partner with the data and analytics team to regularly review the commercial co-pay program offerings and ensure it remains competitive, relevant, while staying within budget.
––Serve as a reimbursement and access expert by developing knowledge of payor trends, federal and state laws and regulations, and evolving healthcare landscape.
––7+ years of biopharmaceutical industry experience in MS with a proven history of increasing responsibilities and accomplishment
––Previous experience working closely with reimbursement vendors for buy-and-bill products. Strong knowledge of biologics and specialty products.
––Demonstrated ability to manage and execute launch plans.
––Ability to prioritize and manage multiple projects/initiatives.
––Proactively takes initiatives where project/program gaps are identified.
––Excellent verbal and written communication skills with demonstrated ability to communicate clearly and effectively.
––Vendor Management Skills
––Demonstrates strong personal presentation skills.
––Passionate, flexible, and customer focused.
––Demonstrates the ability to successfully complete a wide range of projects.
––Makes operating decisions in conformance with budget limitations.
––Develops creative, successful and unique strategies.
––Handles customer complaints with tact and diplomacy.
––Demonstrates an ability to effectively influence key decision makers.
––Excels in establishing clear performance objectives and evaluation criteria.
––This position requires moderate travel (25-30%)
––BS or BA required.
––7+ years of biopharmaceutical industry experience in MS with a proven history of increasing responsibilities and accomplishments.